Disappointing and misleading packaging
"I’ve used C-ESTA for years, but this new packaging has made me lose trust in the company. After only a month, the pump is barely working even though there is still product inside. When I opened the bottle, I discovered that the large outer bottle hides a much smaller container inside. To me, this feels like a tactic to make customers think they’re getting more product than they actually are. For a premium brand, this practice seriously hurts its credibility."